Question

How do I build AI into my product?

Build AI into the one or two workflows where it makes decisions or saves time in a way users will actually notice.

Direct answer

Pick one workflow where AI can plausibly help — drafting, classification, summarization, routing, or scoring. Build the smallest version with a human review gate. Measure whether it actually helps before expanding.

Common starting points

  • AI-assisted drafting (emails, reports, proposals) with human review before send
  • Document classification or tagging — fast, low-risk, measurable
  • Customer query routing — AI suggests, human or rule confirms
  • Structured data extraction from unstructured inputs (forms, transcripts)

What to build first

  • The data pipeline — what does the AI see, and in what format?
  • The prompt strategy — tested, versioned, and reviewed for failure modes
  • The review UI — where does a human approve, reject, or edit the output?
  • The measurement — how will you know if this is helping in 30 days?