Trust
Trust, privacy, and the limits of the work.
This page is the public version of the standards we hold ourselves to. Canonical BPM Brands policies sit behind it and govern the details.
Privacy
We collect the minimum information needed to respond, route, and follow up. Inquiry data is stored securely and is not sold.
AI transparency
Some of our products and workflows are AI-assisted. We label AI-assisted output, separate generation from decision, and avoid sending sensitive client material into general-purpose models.
Beta language
Products in pilot or private beta are clearly labeled. We do not claim full availability for systems that are still being built.
Data rights & retention
You can request access, correction, or deletion of inquiry data you submitted — use the inquiry form and select 'general contact.' We keep inquiry and engagement data only as long as it is needed for the work or a legitimate business record, not indefinitely by default.
Human review
AI-assisted output is reviewed by a person before it reaches a client or a decision that matters. AI drafts; it does not decide, sign off, or replace judgment on consequential calls.
Consent
Third-party analytics (Google Analytics, Amplitude) follow a consent posture that defaults to denied and is never assumed from continued use. Separately, anonymous product-usage signals with no personal data attached support internal reliability and product work across BPM Brands. Nothing sensitive is sent to a third-party model without a clear reason and a boundary around it.
Ownership & portability
In a consulting or custom engagement, where practical and subject to the engagement agreement, you control your own client-specific code, configuration, and infrastructure, and documentation transfers with the work. BPM retains its own reusable methods and frameworks — the general-purpose IP that makes the next engagement faster — under whatever the contract specifies. Your company should not have to become our company to work with us.
Disengagement & handoff
Ending an engagement is a clean, planned handoff, not a hostage situation: access, documentation, and anything you own are handed over in a state someone else could pick up.
Consulting vs product
Advisory and custom engagements are professional services bound by their own agreement. Product use (the BPM Brands suite) is governed by separate terms. We don't blur the two.
Professional services disclaimer
Strategic advisory is not legal, tax, accounting, medical, or licensed financial advice. We coordinate with your professionals when those questions arise.
Canonical policies
The BPM Brands trust layer.
Canonical privacy, AI use, and platform policies for BPM Brands sit at the BPM Brands trust route and govern this site. Direct link will appear here as the canonical trust route finalizes.